Give us the lead.We handle the rest.
Rivetnest is the AI operations employee for America’s small contractors — turning incoming leads into scheduled, completed, paid jobs with less administrative work.
The Rivetnest handoff
Lead
Qualify
Schedule
Estimate
Follow up
Get paid
The useful part
An extra pair of hands for the work behind the work.
Rivetnest gives your business shared customer context, company-specific knowledge, and an auditable activity log — so routine operations stop living in your head.
Respond to new inquiries with your company’s hours, services, and service-area knowledge.
Turn a qualified request into a real appointment without the phone-tag loop.
Keep proposals, job updates, invoice support, and review requests moving together.
Built to sound like your business and work like your best coordinator.
The workflow
Keep your eyes on the job. Rivetnest keeps the job moving.
From receptionist conversations to review requests, every handoff has a place and every action leaves a trail.
- 01
Capture and qualify
Every inquiry gets a useful first response and the right questions.
- 02
Book the next step
Scheduling moves forward using your availability and preferences.
- 03
Prepare the handoff
Estimates, proposals, updates, and follow-up stay connected.
- 04
Close the loop
Billing support, review requests, and repeat opportunities do not get lost.
New lead qualified
09:14Kitchen remodel · within service area
Appointment proposed
09:22Thursday · 2:30 PM
Estimate follow-up queued
09:31Approval requested before send
Every action is auditable and ready for review.
Control by design
More autonomy. No mystery.
Rivetnest is designed for roughly 95% of routine operations, with clear boundaries for the moments that deserve your judgment.
Answering FAQs, confirming appointments, and sending follow-up can happen automatically.
Rivetnest prepares the action and brings you in when judgment or context matters.
Unusual contracts, major refunds, disputes, and safety-sensitive decisions require approval.
Start with the highest-value handoff
Your next great hire might be an operating system.
Rivetnest starts at $299/month for the routine work that keeps a small contracting business growing.
Rivetnest
The AI operations employee for America’s small contractors.